Shipping Policy
At Modexa, we are committed to delivering your orders in a timely and transparent manner.
Order Processing
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.
Shipping Times
- Canada: 5–12 business days
- United States: 7–15 business days
Some products ship from local inventory, while others are fulfilled by trusted third-party suppliers. Regardless of fulfillment source, Modexa takes full responsibility for your order.
Shipping Costs
Shipping fees are clearly displayed at checkout before payment is completed.
Tracking
Tracking details are emailed once your order ships. Please allow 24–48 hours for tracking updates.
Incorrect Address
Customers are responsible for providing accurate shipping details. Modexa is not responsible for delays caused by incorrect addresses.
Contact
Questions? Email us at support@modexa.ca